People are struggling with endless Zoom or video calls. I have clients that are on 10+ video calls a day. One sales client said that she is pretty much doing the same sales pitch virtually six or seven times a day.

Communication, real communication, is much more difficult than we realize. When coaching a group the other day, we were talking about managing remote teams and that poor communication showed up as a gap throughout the organization.

The new year has begun. Covid vaccines are being distributed and we are all settling in to the reality that 2021 will feel a lot like 2020, especially for the next few months as cases continue to be high.

It’s finally here. Happy 2021 to you and your families!

I am excited to start a new year (I always am), and especially excited to put 2020 in the rear view mirror.

Before we wrap up 2020, I want to thank you for reading The Shift every other week, for being open to learning new things and/or thinking about them differently.

Even before Covid hit this year, changes were taking place in how companies manage annual or quarterly performance reviews. There is a movement away from numeric scoring and boxes that are checked with “does not meet expectations”.