Month: October 2020

What Deaf People Can Teach Others About Virtual Communication

What Deaf People Can Teach Others About Virtual Communication

Have you noticed that talking with someone through a mask is difficult? Since 50% of our body language is communicated through our facial expressions, having a mask cover about 50% of the face severely inhibits our ability to communicate and connect with others and vice versa. It’s maddening.

When wearing a mask, we all need to slow down our cadence to speak more clearly and articulately, really connect through eye contact and put more energy into our voice so that we are speaking louder and with more energy. Trying to understand someone through a mask is especially difficult for those of us with a hearing impairment.

Since it seems that we will be wearing masks for many months to come, make a conscious effort to communicate effectively. Now more than ever we need to lean into kindness, patience and humanity, and truly listen to others.

#WiseWords
“Listening is not merely not talking…it means taking a vigorous human interest in what is being told to us.”
Andrew Miller

Worth the Share

If you know someone who is deaf or hard of hearing, you are probably aware of the need to be intentional when speaking or communicating with them. This article from the Harvard Business Review takes that intentionality to a whole new level as it explores what the hearing impaired can teach us about communicating via video conferencing. My favorite point is to pace yourself on video calls, don’t race through, so that there can be a thoughtful exchange of information. Also, the author supports something I have said many times, wear solid color tops since patterns can be visually distracting. Read on for more helpful tips…

And Finally...

Last week I had the opportunity to present Using Communication as a Competitive Advantage virtually to about 100 women for Fairygodboss, a comprehensive website for women and their careers.

We covered ten common communication misses that we are often not aware of and various techniques to become a more confident communicator during high stakes situations. If you would like to view the presentation, you can find it here.

Have a great week,

Mary Jo

To learn more about my 1:1 executive, communication or business growth coaching, custom virtual workshops, the Career Transition program or just to connect, you can reach me at info@mjrcac.com

Disruption Gives You Momentum for Change​

Disruption Gives You Momentum for Change

During this time of disruption due to the pandemic, you’ve probably heard friends and family talk about getting things back to “normal”. I know I have. But what is normal? Maybe instead of yearning to “go back to normal” we embrace this disruptive period and turn it into something positive. When you look back at 2020, will you remember specific positive changes that you have made in your life, your work and/or your relationships? What have you achieved? How have you used your time? Have you learned a new skill, adopted a new, positive habit or made a change at work? Don’t waste this disruption to reevaluate where you are and where you want to go, personally and professionally.
#WiseWords
“If you don’t like something, change it. If you can’t change it, change your attitude.”
Maya Angelou

Worth the Share
Many of us don’t like or accept change easily. For leaders, disruptions like Covid provide a great opportunity because it is during times of disruption that people are more open to change. This article from Gallup offers a decision matrix for times of disruption based on urgency and importance that provides clarity on deciding what specific areas merit focus. Their seven-principles for change management are on target but the seventh is my favorite: 7. Always plan for change to be “the only constant”. Check it out.
And Finally...
You’ve probably seen this in the news. Since April, 2020, 5,000 retail stores have closed and only 680 have opened. How we shop is changing. Companies are rethinking their office space needs and even questioning the need of having a headquarters location. Where we work is also changing. Yet, in all of this change, the need for human connection is more important than ever. Stay connected – on the phone, via VC, or across the fence. Good luck navigating the constant change. Stay safe, Mary Jo
To learn more about my 1:1 executive, communication or business growth coaching, custom virtual workshops, the Career Transition program or just to connect, you can reach me at info@mjrcac.com